Setting the Course for 2024
Bringing together expertise, high-quality ingredients and adding new flavors are the basis for creating new and exciting food. The same principle that can lead to completely new taste experiences is also true for developing new ways to serve our Saint-Gobain® Tape Solutions customers. This January, Saint-Gobain tape enthusiasts from all over Europe came together in Madrid, Spain, to mix fresh ideas, new insights and capabilities to optimize processes for new flavors and innovations in serving our customers with high-end products.
In workshop sessions, presentations and fruitful discussions, the team laid the foundations in setting the course for 2024 and beyond. The good news is that new capabilities including the integration of two new production sites in Kolo (Poland) and Willich (Germany), as well as the significant upgrade of existing capabilities in our sites in Chaineux (Belgium), Waakirchen (Germany) and Biandrate (Italy) are already in the pipeline to optimize fulfilling our customer’s needs.
But adding only high-end ingredients like new production lines is only the first on the way to reaching new levels.
Designed to strengthen customer connections
Having the right ingredients is good but mixing them in the right way based on what the customer wants is essential for excellent end results. In our case, in-depth customer feedback analysis that was collected all over Europe in the past months was discussed in detail to identify internal cross-department process optimization potentials. Out of the many ideas that were put on the table, some will be added directly to the 2024 customer service menu.
In the coming weeks, our team will work on projects to shorten lead times, increase efficiencies and free resources that can contribute to further grow and develop innovative ideas in customer engagement with the goal of strengthening customers confidence and streamlined mutual planning.
Fostering sustainability efforts
Food is not just about satisfying hunger; it can stimulate various senses and thereby have effects that go far beyond pure satiety. This concept and the incentive to add value beyond ordinary is also true for our tape solutions. Through fostering our unique solvent-free UV cured acrylic technology or projects on solvent recovery in other tape manufacturing technologies, Saint-Gobain Tape Solutions strives to further reduce the use of chemicals, waste and our carbon emissions.
Projects like the extraction, storing and reuse of solvents, saving energy in heating and cooling equipment will allow us to increase production speed and this can be a double win for our customers. It will result in reduced lead times and help support the need to meet ambitious sustainability goals.
Motivated to Collaborate and Enhance Partnerships
Finally, motivation, collaboration and fun are the spices that make for a special result. Spending quality time together, enjoying joint dinners or evening activities like flamenco shows forged strong relationships within the team. The positive atmosphere emerging from the combination of professional working sessions and inspiring locations is a good basis to start into 2024 with fresh energy that ideally can be experienced in personal interactions with our partners.
2024 will surely be an interesting year. Stay curious about how the efforts of our teams in constantly improving processes and services will strengthen reliable connections.
